Please read these Terms carefully before using Vetmodo.
1. Acceptance of Terms
By accessing or using Vetmodo (the “Service”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, do not use the Service. The Service is owned and operated by Vetsaris LLC, a California limited liability company (“Vetsaris,” “we,” “us,” or “our”). Vetmodo is a brand and website operated by Vetsaris LLC. References to “Vetmodo” throughout these Terms refer to the Service and, where context requires, to Vetsaris LLC as the operating entity. Your use of the Service after the “Last Updated” date constitutes your acceptance of any changes.
2. Description of Service
Vetmodo is an online veterinary clinic directory that helps pet owners discover, research, and compare veterinary clinics, and helps clinic owners claim and manage their listings. The Service includes search by location, care type, symptoms, services, specialties, and other veterinary care needs; clinic profile pages; owner-managed listings; subscription tiers for enhanced visibility; promotions and special offers; and editorial resources for pet owners.
Vetmodo may use automated search and ranking systems to match a user’s search with clinics based on available information, which may include clinic type, services, capabilities, specialties, location, operating hours, availability indicators, and other factors relevant to the search. For searches that may indicate an urgent or emergency care need, the Service may give greater weight to clinics listed as providing emergency or other relevant services and to clinics indicated as currently open.
Search results, including results described or sorted as a “Best Match,” are generated using Vetmodo’s search and ranking system based on information available to Vetmodo. Ranking may consider relevance to the user’s search, clinic type, services and capabilities, specialties, location, operating hours, availability indicators, paid Featured or Spotlight status, and other applicable factors. “Best Match” does not mean that Vetmodo has determined that a clinic is the best, most qualified, or medically appropriate provider for a particular animal. Search results are not exhaustive, and other veterinary clinics or professionals may satisfy a user’s search criteria even if they are not displayed in the results provided by the Service.
Vetmodo does not provide veterinary care, diagnose medical conditions, determine whether an animal is experiencing a medical emergency, facilitate appointments, connect users with veterinarians directly, or process or manage prescriptions. The Service is a directory and information resource only. The appearance, ranking, or position of a clinic in search results does not constitute a veterinary referral, medical recommendation, or guarantee that the clinic is appropriate for a particular animal.
3. Eligibility and Accounts
You must be at least 18 years old to create an account or claim a clinic listing. The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has created an account, we will terminate that account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account. We use Clerk for authentication; your use of authentication features is also governed by Clerk’s terms of service and privacy policy.
4. Clinic Listings and Claim Process
Clinic listings on Vetmodo are initially populated from public data sources, including Google Places. Vetmodo does not guarantee the accuracy, completeness, or currency of data sourced from third parties. Clinic owners may claim a listing by verifying ownership, after which they may edit the listing’s details. Edits to a claimed listing may be reviewed by Vetmodo staff before being published.
By claiming a listing, you represent and warrant that: (a) you are authorized to act on behalf of the clinic; (b) the information you provide is accurate, complete, current, and not misleading; and (c) your listing content does not violate applicable law or third-party rights. You are responsible for promptly updating clinic hours, services, capabilities, specialties, emergency availability, and other information when it changes.
Vetmodo reserves the right to remove listings, revoke claims, decline to publish edits, remove or modify tags, or suspend listing features that violate these Terms or that Vetmodo determines, in its reasonable discretion, are inaccurate, misleading, unsafe, or inappropriate. Vetmodo is not responsible for verifying whether any listed clinic is licensed, accredited, insured, or in good standing with any licensing authority. Users are responsible for independently verifying a clinic’s credentials before engaging its services.
Users are ultimately responsible for selecting the veterinary clinic or veterinary professional that provides care to their animal and for determining whether that provider is suitable for the animal’s needs. Users should independently confirm information relevant to their decision, including current hours, whether the clinic is accepting patients, offered services and capabilities, availability of particular specialists or equipment, and professional licensure or credentials when applicable.
5. Payments, Subscriptions, and Automatic Renewal
Vetmodo offers paid subscription tiers, including “Featured” and “Spotlight,” for enhanced clinic listing features and visibility. All payments are processed through Stripe, Inc. (“Stripe”), a third-party payment processor. By providing payment information, you authorize Vetmodo to transmit that information to Stripe for processing. Your use of Stripe’s payment services is also subject to Stripe’s terms and privacy policy. Vetsaris LLC does not store full payment card data on its own servers.
5.1 Enhanced Visibility and Search Placement
Certain paid subscription tiers may provide enhanced visibility within Vetmodo, including designation as a “Featured” or “Spotlight” clinic, additional profile and tagging features, and preferential placement in eligible search results. Paid status may therefore affect the order in which clinics appear in search results. Among clinics determined to be relevant or eligible for a search, paid Featured or Spotlight status may increase a clinic’s ranking or visibility, with Spotlight clinics generally receiving greater promotional weighting than Featured clinics. Payment for enhanced visibility does not constitute an endorsement, referral, medical recommendation, representation of quality, or determination by Vetmodo that the paying clinic is more suitable for a particular animal.
Paid subscription tiers may also permit clinics to provide additional information about their services and capabilities, including additional hospital tags. Clinic-submitted information may increase the number of searches for which a clinic is considered relevant or eligible. Clinics are solely responsible for ensuring that all self-reported services, capabilities, tags, hours, availability information, and other listing information are accurate, current, and not misleading.
Payment does not guarantee that a clinic will appear for every search or in any particular position. Vetmodo may limit, exclude, or reduce the ranking of a paid clinic when available information indicates that the clinic does not satisfy relevant search criteria or safety-related requirements. Paid status does not override safety-related eligibility rules applied by Vetmodo.
5.2 Recurring Billing and Renewal
Vetmodo may offer subscriptions on a monthly or annual billing basis. Annual subscriptions may be offered at a discounted rate compared with the equivalent monthly subscription. The applicable price, billing period, and any discount will be disclosed before purchase.
Subscriptions automatically renew at the end of each billing period unless canceled before the applicable renewal date. Monthly subscriptions renew monthly, and annual subscriptions renew annually. By subscribing, you authorize Vetmodo to charge the applicable subscription fee to your payment method at the beginning of each billing period until you cancel. Cancellation takes effect at the end of the then-current billing period unless otherwise required by applicable law.
Vetmodo will disclose material automatic-renewal terms, obtain any consent required by applicable law before billing begins, and provide applicable acknowledgment and cancellation instructions as required by law.
Pricing and subscription features may change upon prior notice to active subscribers. Vetmodo will provide at least 14 days’ notice of a price change, or any longer notice period required by applicable law. Continued use of a paid subscription after a price change takes effect constitutes acceptance of the new pricing to the extent permitted by law.
6. Refunds and Cancellation
You may cancel your paid subscription at any time. If you registered online, you may cancel online through your account settings or another clear cancellation mechanism made available by the Service, as required by applicable law. Cancellations take effect at the end of the current billing period unless applicable law requires otherwise. Except as required by law, we do not provide pro-rated refunds for partial months.
Refund requests for exceptional circumstances, such as a documented billing error or duplicate charge, may be submitted to admin@vetmodo.com. Refunds, if granted, will be processed through Stripe to the original payment method. Except as required by law, we are not obligated to issue refunds in cases of voluntary non-use, dissatisfaction with listing performance, or termination for cause under Section 18.
7. Vetmodo Intellectual Property
All content created, published, or made available by Vetsaris LLC on or through the Service — including editorial articles, veterinary health guides, specialist descriptions, directory text, platform design, graphics, logos, trademarks, software, source code, search taxonomies, ranking logic, and the selection and arrangement of content (“Vetmodo Content”) — is the exclusive intellectual property of Vetsaris LLC or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use Vetmodo Content solely for your personal, non-commercial use in connection with the Service. You may not reproduce, distribute, publicly display, create derivative works from, sell, sublicense, or otherwise exploit Vetmodo Content without our prior written consent.
The Vetmodo name, logo, and related product and service names, design marks, and slogans are trademarks or service marks of Vetsaris LLC. You may not use them without our prior written consent.
8. User Content and Clinic-Submitted Content
You retain ownership of content you submit to Vetmodo, including clinic descriptions, photos, hours, services, logos, tags, promotions, and other listing data (“User Content”). By submitting User Content, you grant Vetsaris LLC a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable license to display, reproduce, distribute, modify, adapt, and create derivative works of that content in connection with operating, promoting, and improving the Service. This license survives termination of your account or these Terms.
By submitting User Content, you represent and warrant that you own or have sufficient rights to submit it; it does not infringe third-party rights; it does not violate applicable law or these Terms; and you have obtained all permissions and licenses necessary for materials you submit.
You agree that Vetsaris LLC may use the name, logo, and general description of your clinic to display and promote your listing, including in search results, category pages, and marketing materials referencing the directory. This does not constitute a veterinary or medical endorsement. Vetmodo may remove User Content that violates these Terms or that we determine, in our reasonable discretion, is harmful, misleading, unsafe, or inappropriate.
9. Promotions and Special Offers
9.1 Promotions Provided by Participating Hospitals
Vetmodo may display promotional offers, discounts, coupons, introductory pricing, or other special offers (“Promotions”) submitted by participating veterinary hospitals. Promotions are created, managed, funded, and offered solely by the participating hospital. Unless expressly stated otherwise, Vetmodo does not create, sponsor, administer, fund, guarantee, or honor any Promotion.
Promotion availability, pricing, eligibility, expiration dates, exclusions, appointment requirements, and other terms are determined by the participating hospital and may change or be withdrawn. Vetmodo does not guarantee that any Promotion displayed on the Service will remain available or be honored.
Promotions must be redeemed directly with the participating hospital. The hospital is solely responsible for determining eligibility, interpreting and honoring Promotion terms, resolving Promotion disputes, and administering codes or internal tracking. Vetmodo does not participate in redemption, reimbursement, or verification of Promotions and does not process payment for veterinary services merely because a Promotion is displayed on Vetmodo.
Displaying a Promotion does not create a partnership, agency, employment, joint venture, franchise, fiduciary, or other representative relationship between Vetmodo and the participating hospital. Each Promotion is an independent offer made by the participating hospital.
Before scheduling an appointment or relying on a Promotion, users should verify directly with the participating hospital that the Promotion remains active and confirm eligibility requirements, expiration dates, exclusions, appointment requirements, fees, and limitations.
To the fullest extent permitted by law, Vetmodo is not responsible for a hospital’s refusal to honor a Promotion, expired or withdrawn Promotions, inaccurate hospital-submitted Promotion information, changes in pricing, scheduling conflicts, denial of eligibility, disputes regarding interpretation, or financial losses arising from reliance on a Promotion. Any dispute concerning a Promotion or its redemption is between the user and the participating hospital, except to the extent applicable law provides otherwise.
9.2 Additional Terms for Participating Veterinary Hospitals
Hospitals are solely responsible for ensuring that all Promotions submitted to Vetmodo are accurate, lawful, current, and not misleading, and for promptly updating or removing Promotions that are no longer valid.
By publishing a Promotion, the hospital represents and warrants that it has authority to offer it and that the Promotion, advertising, and administration comply with all applicable federal, state, provincial, local, licensing, professional, advertising, pricing, and consumer-protection laws and regulations.
Hospitals are solely responsible for honoring advertised Promotions according to their stated terms, training staff regarding active Promotions, communicating redemption requirements, resolving customer complaints, and administering promotional codes or tracking systems.
Hospitals may not publish Promotions that are fraudulent or misleading; misrepresent pricing, eligibility, or available services; violate applicable law or professional regulation; unlawfully discriminate; promote unavailable services; infringe third-party rights; or otherwise violate these Terms.
9.3 Vetmodo’s Rights
Vetmodo reserves the right, but is not obligated, to reject, remove, disable, or modify the display of any Promotion; suspend Promotion privileges; limit the number or duration of active Promotions; require clarification or correction of Promotion terms; or discontinue the Promotions feature. Promotions displayed on Vetmodo are advertisements submitted by participating hospitals. Vetmodo does not independently verify or guarantee any advertised Promotion, discount, pricing, or offer.
10. User Data
When you use the Service, we collect, store, and process personal information as described in our Privacy Policy, which is incorporated into these Terms by reference. Your privacy rights and choices are described in that policy.
You are responsible for any data you submit through the Service, including personal information about clients, staff, or other third parties. You represent and warrant that you have all necessary rights, permissions, and consents to submit such data and that doing so complies with applicable law.
Vetsaris LLC implements commercially reasonable technical and organizational measures to protect data submitted through the Service. However, no internet transmission or electronic storage is completely secure, and Vetsaris LLC cannot guarantee absolute security. We will provide notice of a data security incident as required by applicable law.
11. Acceptable Use
You agree not to:
- Submit false, misleading, fraudulent, materially incomplete, or outdated information about a clinic, its services, capabilities, tags, hours, availability, or Promotions.
- Claim a clinic listing you are not authorized to represent.
- Use the Service to harass, harm, defame, or impersonate any person or entity.
- Scrape, copy, index, or reuse Vetmodo content or data in bulk without our express prior written permission.
- Use automated tools, bots, or scrapers to access or interact with the Service except as expressly authorized by Vetmodo.
- Manipulate or attempt to manipulate search rankings, tags, eligibility signals, reviews, Promotions, or other Service features through false or misleading information.
- Interfere with or disrupt the Service or attempt unauthorized access.
- Use the Service in violation of applicable law or third-party rights.
12. Editorial Content, Search Results, and No Medical Advice
Vetmodo publishes editorial articles and resources to help pet owners understand veterinary care options, signs that a pet may need veterinary attention, and types of veterinary specialists. This content is for general informational purposes only. Nothing on the Service — including clinic listings, editorial articles, guides, search suggestions, classifications, rankings, or other content — constitutes veterinary medical advice, diagnosis, treatment, or triage. Vetmodo is not a licensed veterinary provider. Always consult a licensed veterinarian for your pet’s health, diagnosis, and treatment. Use of the Service does not create a veterinarian-client-patient relationship (VCPR). In an emergency involving your pet, contact a licensed veterinarian or emergency animal hospital immediately. Do not delay seeking professional veterinary care because of information provided through the Service.
Search terms entered by users, search suggestions, search classifications, emergency or urgency indicators, and the ordering or ranking of clinic search results are provided for informational and directory-navigation purposes only. Vetmodo’s identification of a search as potentially urgent or emergent is intended to help prioritize relevant clinic listings and does not constitute veterinary triage, medical advice, diagnosis, or a determination of severity. Users should not rely on Vetmodo search results as a substitute for professional veterinary judgment.
Except as expressly stated in these Terms, use of the Service does not create any fiduciary, professional, agency, partnership, joint venture, employment, referral, or other special relationship between Vetmodo or Vetsaris LLC and any user, pet owner, veterinary clinic, veterinarian, or other person. No veterinarian-client-patient relationship is created through use of Vetmodo.
13. Third-Party Links and Services
The Service may contain links to third-party websites, services, or resources, including clinic websites, advertisers, payment providers, and third-party data sources. These links are provided for convenience only. Vetmodo does not control and is not responsible for the content, accuracy, availability, security, terms, privacy practices, or services of any third party. Your use of any third-party site or service is at your own risk and subject to that third party’s terms.
Vetmodo uses Google Maps features; use of those features may also be subject to Google’s applicable terms and policies.
14. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW. VETMODO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Vetmodo does not guarantee that any clinic listing is accurate, complete, or current, or that any listed clinic is licensed, insured, accredited, qualified, open, accepting patients, or able to provide any particular service. Clinic information may be sourced from third parties or submitted by clinics and may not reflect current status. Users are responsible for verifying credentials, licensure, services, availability, and suitability.
Vetmodo does not warrant or guarantee that any clinic identified, matched, ranked, or displayed in response to a search is appropriate or available to provide care for a particular animal or condition. Search results may be affected by the user’s search, clinic type, reported services and capabilities, specialties, location, operating hours, paid placement or subscription status, and other relevant directory information. A clinic’s appearance as a match does not mean that Vetmodo has independently verified that the clinic currently possesses any listed equipment, employs or has available any particular specialist, provides any listed service, is accepting patients, or can treat the animal or condition at the time care is sought.
Vetmodo’s use of automated ranking, matching, classification, search algorithms, machine learning, or artificial intelligence does not constitute a guarantee or warranty regarding the accuracy, completeness, timeliness, suitability, availability, quality, or outcome of any search result or clinic match.
Clinic services, staffing, specialist availability, hours, emergency capacity, and ability to accept patients may change without notice and may not be reflected immediately on the Service. Users are responsible for contacting a clinic directly when appropriate to confirm current hours, availability, services, and ability to provide the care sought. To the fullest extent permitted by law, Vetmodo is not responsible for decisions made or actions taken in reliance on search results or for consequences resulting from inaccurate, incomplete, outdated, or third-party clinic information.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VETSARIS LLC, VETMODO, OR THEIR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, VETSARIS LLC’S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF ACTION WILL, TO THE MAXIMUM EXTENT PERMITTED BY LAW, BE LIMITED TO THE LESSER OF (A) THE AMOUNT PAID, IF ANY, BY YOU TO VETMODO FOR THE SERVICE DURING THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT LIABILITY TO THE EXTENT SUCH LIABILITY CANNOT LAWFULLY BE EXCLUDED OR LIMITED, INCLUDING LIABILITY FOR FRAUD, FRAUDULENT MISREPRESENTATION, GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR OTHER LIABILITY THAT CANNOT BE DISCLAIMED UNDER APPLICABLE LAW.
16. Indemnification
You agree to defend, indemnify, and hold harmless Vetsaris LLC, Vetmodo, and their respective affiliates, officers, directors, employees, and agents from and against third-party claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of and access to the Service; (b) your violation of these Terms; (c) your violation of any third-party right; (d) any claim that your User Content caused damage to a third party; or (e) if you are a participating clinic, your listing information, tags, services, capabilities, Promotions, advertising claims, or failure to honor a Promotion in accordance with its stated terms. This obligation survives termination.
17. Copyright and DMCA
Vetmodo respects intellectual property rights and operates as a service provider under the Digital Millennium Copyright Act (DMCA). If you believe that content on the Service infringes your copyright, you may submit a notice to our designated agent in accordance with 17 U.S.C. § 512. The notice must satisfy applicable statutory requirements, including identification of the copyrighted work and allegedly infringing material, your contact information, required good-faith and accuracy statements, and the signature of the copyright owner or authorized agent.
Send DMCA notices to: Copyright Compliance Manager, Vetsaris LLC, 101 N Brand Blvd #11, Glendale, CA 91203; DMCA@vetmodo.com. Failure to comply with applicable DMCA notice requirements may render a notice invalid.
18. Termination and Cancellation
You may terminate your account or cancel your paid subscription at any time as described in Section 6. We may suspend or terminate your access to the Service, with or without notice, for violation of these Terms, unlawful or harmful conduct, fraud, misuse of the Service, or other legitimate business or safety reasons. For paid subscribers, termination by Vetmodo for cause will not entitle you to a refund of prepaid fees except as required by law. Provisions that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, arbitration, and governing law — will survive.
19. Dispute Resolution
19.1 Informal Resolution. Before initiating any formal proceeding, you agree to contact Vetsaris LLC at admin@vetmodo.com and provide a written description of the dispute, relief sought, and your contact information. The parties agree to negotiate in good faith for at least thirty (30) days following receipt before initiating arbitration or litigation, except where applicable law prohibits enforcement of this requirement.
19.2 Governing Law. These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except to the extent federal law applies.
19.3 Limitation Period for Claims. TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE OR THESE TERMS MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CLAIM OR CAUSE OF ACTION AROSE. This limitation does not apply where contractual shortening is prohibited by law or to intellectual-property claims governed by applicable statutory periods.
19.4 Small Claims Court. Notwithstanding Section 20, either party may bring an individual claim in small claims court in Alameda County, California, if the claim qualifies and is brought solely on an individual basis.
20. Binding Arbitration
Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.
20.1 Agreement to Arbitrate. Except for disputes that qualify for small claims court under Section 19.4 and the exceptions in Section 20.4, any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or your relationship with Vetsaris LLC that cannot be resolved through informal negotiation under Section 19.1 shall be resolved through binding individual arbitration, rather than in court, to the extent permitted by law.
20.2 Arbitration Rules and Venue. Arbitration shall be administered by JAMS pursuant to its applicable rules, including the JAMS Consumer Arbitration Minimum Standards where applicable. The arbitration shall take place in Alameda County, California, unless applicable law or JAMS rules require otherwise. The arbitrator shall apply California law consistent with the Federal Arbitration Act. The award shall be final and binding and may be entered as a judgment in a court of competent jurisdiction.
20.3 Arbitration Fees. Arbitration filing fees and arbitrator compensation shall be allocated in accordance with applicable JAMS rules and law.
20.4 Exceptions. Nothing in this Section prevents either party from seeking injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information, or from pursuing any claim that applicable law makes non-arbitrable.
21. Class Action and Jury Trial Waiver
YOU AND VETSARIS LLC EACH AGREE, TO THE EXTENT PERMITTED BY LAW, THAT ANY DISPUTE RESOLUTION PROCEEDING WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, MASS, OR REPRESENTATIVE ACTION.
YOU WAIVE, TO THE EXTENT PERMITTED BY LAW, ANY RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, PRIVATE ATTORNEY GENERAL, OR OTHER REPRESENTATIVE PROCEEDING WITH RESPECT TO A CLAIM COVERED BY THESE TERMS. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS EXCEPT AS REQUIRED BY APPLICABLE LAW OR THE GOVERNING ARBITRATION RULES.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU ALSO WAIVE YOUR RIGHT TO A JURY TRIAL WITH RESPECT TO DISPUTES ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE. If a waiver is found unenforceable as to a particular claim or request for relief, that claim or request shall be handled as required by applicable law, with remaining arbitrable claims staying in arbitration where permitted.
22. Litigation Venue (Non-Arbitrable Claims)
For claims not subject to arbitration under Section 20, or for enforcement of an arbitration award, you consent, to the extent permitted by law, to the jurisdiction and venue of the state and federal courts located in Alameda County, California.
23. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the “Last Updated” date. For material changes, we will provide notice as required by applicable law, which may include email to registered users or a prominent notice on the Service. Your continued use of the Service after changes take effect constitutes acceptance of revised Terms to the extent permitted by law.
24. Notice for California Residents
Under California Civil Code § 1789.3, California residents are entitled to specific consumer-rights information. The provider of the Service is Vetsaris LLC (operating as Vetmodo), 455 Market St, Ste 1940 #828005, San Francisco, CA 94105. Email: hello@vetmodo.com.
The Service is provided free of charge for basic use. Paid subscription tiers are available as described in Section 5.
To resolve a complaint regarding the Service or receive further information, contact Vetsaris LLC at the address or email above. California residents may also contact the California Department of Consumer Affairs, Consumer Information Division, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834; phone (800) 952-5210 or (916) 445-1254.
25. General Provisions
Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Vetsaris LLC regarding the Service and supersede prior agreements concerning the same subject matter.
Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable where permitted, and the remaining provisions will continue in effect.
Assignment. Vetsaris LLC may assign these Terms, including in connection with a merger, acquisition, reorganization, or sale of assets. You may not assign your rights or obligations without our prior written consent.
Waiver. Our failure to enforce any right or provision will not constitute a waiver of that right or provision.
Force Majeure. Vetsaris LLC shall not be liable for delay or failure to perform resulting from causes outside our reasonable control, including natural disasters, war, terrorism, riots, governmental actions, internet or infrastructure disruptions, or third-party service failures.
26. Contact
Questions about these Terms may be directed to:
Vetsaris LLC (DBA Vetmodo)455 Market St, Ste 1940 #828005
San Francisco, CA 94105
hello@vetmodo.com